Archive for May, 2009

How to Profit from the Unprofitable

Here we learn to deal with what would normally be an unprofitable job. Suppose you’re speaking with a prospect who you can tell is going to be very demanding, or who is requesting your services for the type of work that you are uninterested in doing. The best ways to handle these situations include: raising [...]

Computer Hardware Inventory

Stocking computer hardware is expensive. How many different graphics cards, motherboards, and memory types do you need to keep on hand? If you are starting out by running your business from home, your best bet is going to be to stock a very minimal set of parts. Maybe you’ll have a few different spare memory [...]

Dealing With All Types of Customers

If you’re thinking of starting or are just starting a computer repair or other tech related business, you need to be able to deal with customers of all types. Each day is a new adventure, and just when you think you’ve seen it all, something new comes along. There are many types of customers you [...]

Will You Need Sales Skills?

Do you want to be really successful? Then yes. You’re going to need a range of soft skills. Most computer technicians aren’t salesman; they are from from it, and that is the last thing they’d want to get involved with. However, that is precisely why Geek Squad has been successful – they’ve bridged the gap [...]

Build a Brand, Charge More.

When starting a computer repair business, technicians often sound pretty much the same: “I’m going to give them the best value around.” Given their lack of experience, they are unaware of the true cost of running a real business, and won’t be able to profit enough to live off of it. Unless you are just [...]

Additional Tools

In addition to the recommended virus removal tools, bring the following to on-site jobs: a Linux Live CD an external hard drive your laptop Your Live CD and external hard drive can help you to recover files from crashed computers on site.

Repair: On-Site vs Workbench

When working on your customer’s computer, should you perform on-site repair, or take it back to your workbench to perform the work?

Some considerations [...]

Free Links = Free Advertising

Get your PC Virus Removal business some Google Juice! Once you’ve created your webpage to advertise your computer repair business, start creating links utilizing the free account on these sites [...]